Before you proceed to the payment screen, please double-check your reservation date and time. If your reservation is within the Refund Policy, we will NOT be able to refund or reschedule your time.
RESERVATION POLICY:
A full payment by credit card is required for all reservations.
A valid ID matching the name on the credit card used for payment is required to redeem your reservation.
Please arrive at least 30 Minutes prior to your reservation time to allow time for parking, completing paperwork and receiving proper instructions. Rentals begin at the scheduled reservation time!
Please sign the "Liability Waiver" in your confirmation e-mail before arrival. ALL GUESTS MUST SIGN!
NO REFUNDS are issued for late arrivals or early returns.
RENTAL POLICY:
Must be at least 21 years old to rent.
A REFUNDABLE $500 deposit is made at the time of reservation for incidentals.
Please bring the Card used for the deposit with a matching governemnt issued ID or U.S. Driver's License at the time of your reservation.
Pets are ONLY allowed on the Pontoon's unless your pet is a Registered Service Animal.
REFUND/CANCELLATION POLICY:
A 2 WEEK notice is REQUIRED for cancellations prior to your reservation for in-store credit ONLY. Cancellations made within the 2 Week notice will NOT be refunded, but can reschedule for a later date or use as in-store credit towards any of our services in the current operating year.
Cancellations made within the 2 Week notice will be responsible for paying the balance in full.
DEPOSITS ARE NON-REFUNDABLE!
Reservations that are made within the 2 Week are Non-Refundable!
A 3 WEEK notice is REQUIRED for cancellations on Holiday Weekends. Reservations made within the 3 Week notice are Non-Refundable!
NO SHOWS ARE NON-REFUNDABLE AND REQUIRED TO PAY THE BALANCE IN FULL!
WEATHER POLICY:
If it is raining at our office at the time of your reservation, no further rental fees apply.
If inclement weather occurs during your rental, in-store credit will be applied for the current operating year.
Aquaholics will determine what is or is not considered safe to operate in on the water.
There are NO REFUNDS for cancelling before Aquaholics deems what is safe or not. An in-store credit can be issued for the current operating year if you would like to cancel before Aquaholic's weather decision.
NO EXCEPTIONS CAN BE MADE TO THESE POLICIES! Thank You!